Terms of Service

Last updated: September 24, 2026

These terms cover SiteFresh website redesigns, add-on services, the free audit tool, and the AI Search Care Plan. Plain language on purpose. Questions: team@sitefresh.co.

1. Website redesign ($299)

• Scope: one landing page, up to 6 services, up to 20 FAQ entries, structured data, a local-first chat widget, an AI Search Roadmap, and one revision round. Extra pages or features are quoted separately.
• Payment: 50% deposit to start, 50% on delivery.
• Timeline: 5 business days after we receive your deposit and content. The clock pauses while we wait on you.
• Satisfaction guarantee: if you're not satisfied after the revision round, tell us within 14 days of delivery and we'll refund what you paid. You don't use the files if you take the refund.

2. Ownership

Once paid in full, the website files (HTML, CSS, JavaScript, and your knowledge base file) are yours to use, change, and host anywhere. You confirm that you have the rights to any text, logos, and photos you provide. We may show the finished site in our portfolio unless you ask us not to.

3. No ranking or AI citation guarantee

We build your site to current best practices for search engines and AI assistants. No one controls how Google, ChatGPT, Perplexity, or any other service ranks or cites businesses, so we don't guarantee specific rankings, traffic, or mentions. Audit scores measure your site's technical readiness, not search results.

4. AI Search Care Plan ($29.99/month)

Includes a quarterly re-audit with a score report, up to 3 FAQ or schema updates per quarter (for sites we built or host; unused updates don't roll over), a monthly AI search briefing, and priority email support. Billed monthly through Stripe. Cancel anytime; you keep access until the end of the paid period. We don't give partial-month refunds. Briefings are general information, not professional advice for your specific business.

5. Add-on services

Priced as listed at the time you order. Scope is confirmed by email before work starts.

6. Free audit tool

Provided as-is for checking publicly available web pages. Please only audit sites you own or have a legitimate reason to check. Results are automated and may be incomplete.

7. Hosting

If you host with us, we'll keep your site online on reliable infrastructure, but we can't promise 100% uptime. You can move your site elsewhere at any time; we'll hand over the files.

8. Liability

To the extent the law allows, our total liability for any claim is limited to the amount you paid us for the service in question, and we're not liable for indirect losses such as lost profits.

9. Changes

We may update these terms. Changes don't apply to work already paid for.